Since 1985, Achievers World Wide has partnered with organizations throughout the world to assist with their leadership, sales, customer service, reservation, call centre and people development and performance measurement needs. Our owner and each of our facilitators, coaching and assessment professionals have many years of direct sales and management experience in service-based businesses. These years of "in the trenches" sales and customer service experience bring valuable insight into the learning environment.
Education plays a vital role in developing the skills, knowledge and attitudes required by successful sales and customer service teams in today's economy. AWW was founded on the belief that success in any professional endeavour requires a unique blending of both attitudes and skills. In our highly interactive processes, we introduce both attitudinal and skill-based concepts, providing experiential learning through customized group exercises, case studies and role-plays. Our pre-training research process and ongoing consultation services enhance the learning experience and ensures the long-term impact of each client's investment. Our success is grounded in their continued confidence and sales growth.
FINDING NEW AND BUILDING SUSTAINABLE PROFITABLE CUSTOMER RELATIONS:
AWW looks at educating and developing your team for sustainable results differently. We see training and education as an integrated process - not simply a program. Working with the top talent in your business, we design core-customized programs, processes and measurements to help you deepen successful customer relationships and deliver the best sustainable sales and service results to increase revenue consistently, over time. Following the integration of your core content, we offer recommendations, resources and content curriculum all aligned to your core branded training process and program.
Prior to the delivery of your training process, we offer an in-depth review with recommendations for your processes to ensure the optimum environment exists for learning. This ensures your training investment has the right foundation to set YOU apart from the competition and increase revenue opportunities for all teams engaging with your valued customers.