Our Services
Sales, Marketing and Management Consulting
The
Achievers World Wide team has an average of 20 years of experience in
their fields, having held positions as varied as Revenue Manager, Vice
President of Sales & Marketing, General Manager, and Vice President
of Operations in numerous hospitality-industry related businesses. As
project consultants, we bring our clients the benefit of our entire
team’s expertise, providing strategic, results-driven consultation.
Facilitation of Meetings, Retreats and Conferences
Our
team of experienced facilitators frequently lead Board Retreats, Task
Force Meetings, Strategy Sessions, and Round Table Discussions for both
non-profit and for-profit organizations. Using professional
facilitation skills, we lead groups through a communication process
that actively engages all participants in achieving the meeting’s
stated objectives.
Sales Call Assessments
Achievers
World Wide has been conducting telephone skill assessments throughout
North America for over five years. Our team of 20+ professional
“mystery shoppers” are trained to understand the unique needs and
selling standards of the organization they are assessing, ensuring
results that clearly define the strengths and weaknesses of each
employee being evaluated.
Service Quality Assurance Program
Through
a highly customized process, we partner with our clients to develop an
internally-driven customer-focused service culture. We assist in
establishing or enhancing an organization’s core values, ultimately
resulting in a better understanding of how to consistently achieve
excellent customer service.
Customer Advisory Boards
We
offer a wide range of services designed to create successful Customer
Advisory Board programs for our clients. In addition to our core
expertise in professional facilitation skills, we have alliances with
specialists who can oversee the complete advisory board process, from
developing board memberships to establishing agendas to managing travel
and logistical details.
Keynote Addresses
Each
member of the Achievers International team is available for speaking
engagements on a variety of topics including: Customer-focused Selling,
Sales Leadership, Problem-Solving, Customer Service Excellence, Quality
Assurance, Organizational Culture, Trade Show Effectiveness, and more.
