TESTIMONIALS

ABOUT AWW AWW DIFFERENCE OUR TEAM OUR PARTNERS TESTIMONIALS SOCIAL RESPONSIBILITY

A sampling of our Partners includes:

TESTIMONIALS



Swissotel

"Achievers Worldwide is a most valuable business partner for sales and reservations sales trainings for Swissôtel Hotels & Resorts. Together with AWW we have introduced and developed a professional, and measurable training program for all disciplines in the sales & marketing departments, which fits participants from different cultural backgrounds which is key for a global company like Swissôtel. By introducing an excellent sales & reservations training program together with AWW, Swissotel continues to stay focus on the development of our colleagues which is so important in a challenging competitive environment."

Stefanie Kristensen, Swissôtel Hotels & Resorts, Director Revenue Management & Distributions

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FRHI

"At the FRHI Global Reservation Centre we made a strategic decision in 2002 to transform our Reservation Centre from a purely service (or order taking) organization to a sales and service focus. Achievers World Wide, Situational Selling for Telephone Sales - Focus on the Customer was the program selected to transition our Reservation Agents to Reservation Sales Agents. We have been delivering Situational Selling - Focus on the Customer to our Colleagues consistently since 2003. The tool has helped us facilitate a successful move to become a sales organization. Over this period we have seen continued improvements in conversion and it has provided our reservation sales agents with the necessary tools to effectively sell our portfolio of hotels". We are now taking Situational Selling to a blended learning environment thanks to AWW."

Allison Lang, FRHI Global Reservation Centre

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SWANK

"Achiever's World Wide has been a true business partner of Swank Audio Visuals for many years. They have helped create consistent improvement in our organization through innovative, flexible and creative approaches to sales development and selling metrics. The manner in which AWW approaches our unique opportunities is very appreciated. The information that a leader can obtain, and the development that can be addressed with our sales professionals through AWW's suite of sales calls is extremely helpful as we sell in a very competitive environment.

AWW has listened to our needs and adapted their products for us over time. Everything from how they assess our sales professionals to the logistics of our sales assessment calls to how we communicate after the calls with respect to team member coaching and development has evolved, literally every few months since we started working together. AWW has heard how our needs have changed and they have presented new ideas with each new challenge. It is a pleasure to work with the team at AWW."

Mike Stengel, Swank Audio Visuals

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Silver Birch

"SilverBirch Hotels & Resorts uses Achievers World Wide as our preferred facilitator to coach our property and national sales teams and most recently our central reservation and front line staff. We have engaged Sherry Sibio and her team of professionals to assist us with a variety of leadership development, sales, and customer training programs.

Achievers World Wide has a unique and successful approach in getting our teams to develop a proactive mindset. The superior and creative delivery, the quality of content and tools and the tailored assessment measurements have generated an immediate impact on our top line. The interactive format of the training sessions allows all participants to enjoy the full impact of the learning experience and gives out associates the right attitudes and skills to succeed in today's business environment."

Brigitte Diem-Guy, Vice President, Sales & Marketing

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Airline Hotels

"Airline Hotels values the partnership that was created over 7 years ago with Achievers World Wide, the preferred partner for our company Sales & Catering Learning Curriculum. Since implementing the Achievers World Wide training and development processes, we see ongoing and continued growth in our business."

Jeri-Lynn Johnston, Corporate Director of Sales & Marketing Airline Hotels

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Fairmont Hotels

"I've been fortunate enough to have worked with Achievers on a number of occasions and in a variety of course programs and have always found the trainers, coordinators and company personnel to be amoung the best in their field. I'd highly recommend Achievers to anyone looking for customized training programs."

Jim McEachern, Fairmont Jasper Park Lodge

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